Customer Support Specialist Job at Turbo RPO, Hauppauge, NY

  • Turbo RPO
  • Hauppauge, NY

Job Description

Description

Air Industries is seeking a Customer Support Specialist to join our growing support team in Hauppauge, NY. In this role you will respond to inbound customer inquiries via phone, email, and chat, troubleshoot account and product issues, and escalate complex cases to the appropriate team. We're looking for someone with 1-3 years of customer service experience, strong written and verbal communication skills, and comfort working in a fast-paced environment with ticketing/CRM software such as Zendesk.

Required Skills

Customer service, Zendesk, conflict resolution, phone support, CRM software

Job Tags

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