Licensed Healthcare Agent Job at Connexion Point, Oregon State

  • Connexion Point
  • Oregon State

Job Description

Connexion Point (cXp) is seeking a Licensed Healthcare Agent to support members of health plans through clear, compassionate, and accurate service. In this fast-paced, collaborative contact center role, you will help members understand healthcare coverage, resolve questions, and navigate services while delivering a high-quality experience. You’ll use customer service tools and knowledge of health plan products to document interactions, protect sensitive information, and meet performance and quality goals. cXp combines human interaction, data analytics, and technology to improve member engagement. We provide training and team support, value accountability and continuous improvement, and offer opportunities to grow while making a meaningful impact on healthcare experiences nationwide.

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